xbajer Privacy Policy

1 Introduction

This Privacy Policy explains how xbajer collects, uses, stores, and protects the personal data of players and visitors who use the xbajer platform. xbajer is committed to handling your personal information with care, transparency, and respect.

By registering on xbajer or using any part of the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how xbajer handles personal data as described here, you should not use the platform.

This policy applies to all personal data collected through the xbajer website, mobile app, and any other xbajer services. It covers data collected directly from you as well as data collected automatically through your use of the platform.

2 Data We Collect

xbajer collects personal data in two ways — information you provide directly, and information collected automatically when you use the platform. Here is a breakdown of what xbajer collects and why:

xbajer does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

3 How We Use Your Data

xbajer uses the personal data it collects for specific, legitimate purposes. We do not use your data in ways that go beyond what is described in this Privacy Policy. The main purposes for which xbajer uses your personal data are:

• Account management: To create, maintain, and manage your xbajer account, including verifying your identity and age.
• Transaction processing: To process deposits and withdrawals in BDT through bKash, Nagad, Rocket, and other supported payment methods.
• Customer support: To respond to your queries, complaints, and requests through the xbajer support team.
• Platform security: To detect and prevent fraud, money laundering, cheating, and other prohibited activities on xbajer.
• Legal compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Responsible gaming: To monitor betting patterns and identify players who may need responsible gaming support or intervention.
• Platform improvement: To analyse how players use xbajer and improve the platform's features, performance, and user experience.
• Communications: To send you account-related notifications, transaction confirmations, and — where you have consented — promotional offers from xbajer.

4 Legal Basis for Processing

xbajer processes your personal data on the following legal grounds:

• Contractual necessity: Processing your data is necessary to fulfil the contract between you and xbajer — specifically, to operate your account and process your transactions.
• Legal obligation: xbajer is required by law to collect and retain certain data for AML, KYC, and regulatory compliance purposes.
• Legitimate interests: xbajer has a legitimate interest in processing data for fraud prevention, platform security, and improving the service for all players.
• Consent: Where xbajer relies on your consent — for example, to send marketing communications — you have the right to withdraw that consent at any time by contacting the support team or updating your account preferences.

5 Data Sharing

xbajer does not sell your personal data to third parties. However, xbajer may share your data with trusted third parties in the following limited circumstances:

• Payment processors: xbajer shares necessary financial data with payment service providers such as bKash, Nagad, and Rocket to process your deposits and withdrawals.
• Identity verification providers: xbajer may share your identity documents with certified KYC verification services to confirm your age and identity.
• Regulatory authorities: xbajer may be required to share data with government agencies, law enforcement, or regulatory bodies where required by applicable law.
• Technology providers: xbajer works with technology partners who help operate the platform. These partners are contractually bound to handle your data securely and only for the purposes specified by xbajer.
• Fraud prevention services: xbajer may share data with fraud detection and prevention services to protect the platform and its players.

6 Cookies

xbajer uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. Cookies are small text files stored on your device when you visit xbajer. Here is how xbajer uses them:

• Essential cookies: These are required for the xbajer platform to function. They keep you logged in during your session and ensure that the platform operates correctly. You cannot opt out of essential cookies.
• Preference cookies: These remember your settings and preferences on xbajer, such as your language and display preferences, so you don't have to set them every time you visit.
• Analytics cookies: xbajer uses analytics tools to understand how players use the platform — which pages are visited most, how long sessions last, and where players encounter issues. This data is used in aggregate and does not identify individual players.
• Security cookies: These help xbajer detect and prevent fraudulent activity and protect your account from unauthorised access.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the xbajer platform.

7 Data Retention

xbajer retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. Specific retention periods include:

• Account data: Retained for the duration of your xbajer account and for a minimum of five years after account closure, in line with AML and regulatory requirements.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Identity verification documents: Retained for the period required by applicable KYC regulations.
• Support communications: Retained for up to three years from the date of the last communication.
• Technical and usage data: Retained for up to two years from collection, after which it is anonymised or deleted.

When personal data is no longer required, xbajer will securely delete or anonymise it in accordance with our data disposal procedures.

8 Data Security

xbajer takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the xbajer platform.
• Secure, access-controlled servers with regular security audits and vulnerability assessments.
• Two-factor authentication options for xbajer account login.
• Strict internal access controls — only authorised xbajer staff with a legitimate need can access player data.
• Regular staff training on data protection and security best practices.
• Incident response procedures to detect, report, and address any data security breaches promptly.

9 Your Rights

As a player on xbajer, you have the following rights regarding your personal data. To exercise any of these rights, contact the xbajer support team at [email protected]:

• Right of access: You can request a copy of the personal data xbajer holds about you at any time.
• Right to rectification: If any of your personal data held by xbajer is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: In certain circumstances, you can request that xbajer delete your personal data. Note that xbajer may be required to retain some data for legal and regulatory reasons even after an erasure request.
• Right to restrict processing: You can request that xbajer limit how it uses your personal data in certain circumstances.
• Right to data portability: You can request that xbajer provide your personal data in a structured, machine-readable format so that you can transfer it to another service.
• Right to withdraw consent: Where xbajer processes your data based on your consent — such as for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You can object to xbajer processing your data for direct marketing purposes at any time.

10 Minors

xbajer is strictly an 18+ platform. xbajer does not knowingly collect personal data from anyone under the age of 18. If xbajer discovers that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

If you believe that a minor has registered on xbajer or that xbajer has inadvertently collected data from a person under 18, please contact the support team at [email protected] immediately so that the matter can be investigated and resolved.

11 Changes to This Policy

xbajer may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or data handling practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date.

xbajer will notify registered players of significant changes to this Privacy Policy via email or an in-platform notification. Continued use of xbajer after any update to this policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should stop using xbajer and may request account closure.

12 Contact Us

If you have any questions, concerns, or requests relating to this xbajer Privacy Policy or the way xbajer handles your personal data, please get in touch with the support team:

For information about responsible gaming, please visit the Responsible Gaming page. For the full terms of using xbajer, please read the Terms and Conditions.